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Vix Technology is a global leader in intelligent transportation systems, automated fare collection, and transit analytics. Transit agencies and operators — including the major transportation systems of major cities like Edmonton and Seattle — rely on Vix to help travelers process fare payments and arrive safely and on time at their destination.
Previously, Vix relied on disparate decentralized systems that worked independently and never “talked” to each other. This led to siloed teams using different systems, which created inconsistent workflows. Its teams also needed to address large volumes of security incidents quickly and be proactive in issue prevention, to ensure the quality of customer service.
In this case study, find out how Vix uses Splunk Cloud Platform for transforming its IT and security operations, and as a customer behavior analytics tool to surface trends and actionable insights, which helps teams stay ahead of issues.
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Outcomes
- 100% automated operations monitoring
- 100x faster reporting, from a day to minutes
- Improved customer experience
Download your free copy now to explore the full results of Vix’s collaboration with Splunk.
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